Cookies Policy
This is an English translation provided for convenience. The French version available at /cookies is the legally binding version.
1. What is a cookie
A cookie is a small text file deposited on your device when you visit a website. The term "cookie" in this policy also covers localStorage, sessionStorage, pixels, and SDKs.
This policy complies with the French Data Protection Act, the GDPR, and the CNIL recommendations of 17 September 2020 on cookies and trackers.
2. Cookies used by Mon Meilleur Déménageur
Marketing or advertising cookies are not used at the date of this policy.
2.1 Essential cookies (always active)
Strictly necessary, exempt from consent under Article 82 of the French Data Protection Act.
| Name | Purpose | Duration |
|---|---|---|
mmd_session | Authenticated session (Supabase Auth) | Session |
mmd_csrf | CSRF protection on forms | Session |
mmd_consent | Storage of your consent choices | 6 months |
mmd_funnel_draft | Saving the quote funnel in progress | 30 days |
cf_turnstile | Anti-bot protection (Cloudflare Turnstile) | Session |
2.2 Audience measurement cookies (consent required)
We use PostHog EU (Frankfurt) for anonymous audience measurement.
| Name | Purpose | Duration |
|---|---|---|
ph_* (PostHog) | Pseudonymised analytics | 13 months |
mmd_web_vitals | Performance measurement | 13 months |
IP address is truncated before storage. No third-party advertising.
2.3 Marketing cookies
None to date. Future advertising or remarketing cookies will require fresh consent before any deposit.
3. Your consent
On first visit, a banner allows you to Accept all, Refuse all, or Customise. Refusal is as easy as acceptance per CNIL recommendation. Your choice is stored for 6 months.
Change your choice anytime via "Manage my cookies" in the footer.
4. Maximum cookie lifetime
Per CNIL recommendation: non-essential cookies last 13 months max; collected information retained 25 months max.
5. Third-party cookies
When you use embedded features (Stripe checkout, Calendly), those providers may set their own cookies. We do not control them. See:
- Stripe: https://stripe.com/cookies-policy/legal
- Calendly: https://calendly.com/pages/cookies
- Cloudflare: https://www.cloudflare.com/cookie-policy/
6. Browser settings
You can configure your browser to refuse all cookies or be notified. Refusing essential cookies may prevent the site from working.
7. Your rights
GDPR rights of access, rectification, erasure, opposition, restriction, portability — Articles 15 to 22 GDPR. Contact: contact@monmeilleurdemenageur.fr. Complaint to CNIL: https://www.cnil.fr/en/plaintes.
Last updated: 4 June 2026.